Refund Policy
Last updated: June 14, 2026
Our commitment
We stand behind the quality of our work. If we make an error in production, we will reprint the order at no charge or provide a refund for the affected portion.
Customer-supplied errors
Orders printed according to approved proofs or customer-provided files that contain errors (typos, low resolution, wrong colors) are not eligible for refunds. Please review proofs carefully.
Cancellations
Orders may be cancelled before production begins for a full refund of any deposit. Once production has started, deposits may be non-refundable.
How to request a remedy
Contact us within 7 days of pickup or delivery at (980) 939-9512. Bring the order and receipt so we can assess the issue promptly.